FAQ

Frequently asked questions

Quick answers to the questions we hear most often.

Do you bring your own cleaning supplies?

Yes, supplies are available upon request. We can also use products provided by the client.

How long does a cleaning take?

It depends on the size and condition of the space. We provide an estimated time after reviewing your request.

Do I need to be home during the cleaning?

No. If you prefer, we can coordinate access instructions ahead of time.

What is the difference between standard and deep cleaning?

Deep cleaning includes extra detail for buildup, baseboards, and hard-to-reach areas.

Do you clean inside the fridge or oven?

Yes, those are available as optional add-ons.

Do you work with pets?

Yes. Please mention pets in your request so we can plan accordingly.

What is not included?

We do not handle hazardous waste, severe mold remediation, exterior window washing, or unsafe high-reach tasks.

What payment methods do you accept?

Cash, Zelle, and card payments (placeholders).

Do you offer recurring cleanings?

Yes. Weekly, bi-weekly, and monthly options are available.

What if I am not satisfied?

Please contact us within 24 hours and we will do our best to make it right.